✅ Cancel or Reschedule Anytime for Free

✅ Free Scrum Exam Practice Simulator

✅ 100% Risk-Free Money Back Guarantee

✅ Expert Instructor trained Walmart, Disney, US Navy

✅ Free Q&A Calls

✅ Free Bonus Training Videos

✅ Fun-Interactive Class with A.I. Scrum Simulation

✅ Course Meets Scrum Alliance Learning Objectives

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In this Certified ScrumMaster (CSM) Instructor-Led Live Online Course you will be immersed in the world of Agile & Scrum. We'll introduce you to the inner workings of Agile & Scrum from the perspective of the Scrum Master role, and we will provide our real-world tips and time-tested techniques for your Agile Toolbox. We will cover all of the core concepts set forth by the Scrum Alliance, secure your understanding, and support your ability to make the ideas immediately actionable with your teams when you return to the office.

Your CSM Exam is included in the price — The cost of your exam and the first two years of membership to the Scrum Alliance are included with your course.

Includes CSM Practice Exam Simulator — You will receive free access to our exclusive CSM Exam Simulator to help you pass the exam. This tool generates a completely new practice exam every time you run it since it pulls from a giant bank of questions each time.

We will Support You Until You Pass Your CSM Exam — If you don’t pass the CSM exam, we will pay any retake fees to ensure you become certified.

Why take your Certified ScrumMaster (CSM) training from us?

World-Class Training with Experienced Instructors — All our instructors are passionate educators who will not only ensure your understanding of the concepts, theory and other associated material but will also focus on real world concept application and integration of the Agile mindset into your workplace.

Real World Success with Agile — We are veteran agile coaches who have cut our teeth doing years of complex project work and make it a point to stay in touch with current work through coaching. We have lots of experience helping people transition to agile. Clearly, it is in your best interest to only accept training from a trainer-coach. Our students get straight talk where the rubber hits the road and Agile & Scrum are applied in the real-world not just classroom theory.

Engaging & Fun — Our courses are high energy and engineered based on adult learning theory and brain science. We engineer our in-person courses to keep PowerPoint slides to a minimum. Our courses feature interactive role playing scenarios, simulations, and case studies to reinforce learning concepts.

What you will learn...

Get prepared to engage in an interactive workshop full of learning, group breakouts and much more! Example key topics we will cover include:

Day 1

Intro/Opening Activity
Working Agreements
What is the problem we’re trying to solve?
What is Agile? Why do companies want Agile?
Agile Manifesto Values
Agile Manifesto Principles
Exam Prep - Pop Quiz 1
Origins of Scrum / Scrum Framework
Scrum and its relationship to Agile
When to use Scrum?
Scrum Values
Scrum Roles
Exam Prep - Pop Quiz 2

Day 2

Scrum Framework Review
Scrum Scenario
Product Backlog
User Stories
Exam Prep - Pop Quiz 3
Product Backlog Refinement
Scrum Events/Meetings
Definition of Done
Burnup & Burndown charts
Exam Prep - Pop Quiz 4
Exam Review

Bring our training to your organization — We work with groups and individuals. For additional details, please call (949) 304-1033 or email us at hello@brettpalmer.com and we would be happy to talk with you.

Audit Our In-Person CSM Workshop For Free — Once the coronavirus COVID-19 pandemic improves and we resume our live in-person workshops, take our live in-person CSM course again for free. Simply email us and we'll save you a seat. You can also repeat the online CSM course for free as many times as you'd like to reinforce the knowledge.

You will also receive...

Brett Palmer & Associates Certified ScrumMaster (CSM) Training Manual – this downloadable workbook will be your guide and resource during the workshop and an invaluable reference after the formal coursework has been completed.

Agile Gathering Network Membership – You will be given access to the Agile Gathering Network: regularly scheduled conference calls with Brett and other Agile professionals which are designed educate, inspire and keep you current with the latest best practices in the world of Agile.

Brett Palmer has more than 25 years of experience in business process improvement & re-engineering in technology, finance, manufacturing, healthcare, and entertainment. He has developed award-winning online and instructor-led training solutions and managed systems development, implementation, release coordination, and deployments with globally-distributed teams.

Previously coming from a traditional project management background, Brett is an Enterprise Agile Coach who leverages his background in Organization and Relationship Systems Coaching (ORSC) when helping teams and enterprises navigate organizational change to lean-agile approaches.

Brett currently has or has held the following certifications:

Certified Scrum Trainer (CST)
Path to CSP Educator
Project Management Professional (PMP)
PMI Agile Certified Practitioner (PMI-ACP)
Accredited Kanban Trainer (AKT)
XSCALE Business Agility Practitioner (XBA)
Certified Agile Leader (CAL1)
SAFe Program Consultant (SPC)
Large-Scale Scrum (LeSS) Certified Practitioner
ICAgile Certified Professional – Agile Coaching (ICP-ACC)
ICAgile Certified Professional – Agile Team Facilitation (ICP-ATF)
Certified ScrumMaster (CSM)
Certified Scrum Product Owner (CSPO)
Certified Scrum Developer (CSD)
Certified Scrum Professional ScrumMaster (CSP-SM)
Certified Scrum Professional Product Owner (CSP-PO)
Certified Scrum Professional Developer (CSP-D)
Advanced Certified Scrum Developer (A-CSD)
Certified Trainer of Training from the Back of the Room.

Brett is also a presenter at various industry events and conferences nationally and also is the organizer of the Agile Gathering Group. Brett lives in Orange County, California.

⭐⭐⭐⭐⭐ “Brett is a high energy, positive, well-experienced, and highly credentialed instructor for the Certified Scrum Master course. The instruction, course content, including the quizzes, are very effective in teaching the Scrum/Agile mindset and framework. I expect that most attendees will have no problems at all passing the certification exam on first try! Highly recommend!” —David Pauley, Managing Director, DAP Consulting LLC

⭐⭐⭐⭐⭐ “Brett was an incredible instructor! He is extremely knowledgeable and well versed on Scrum. He has a wide variety of available dates, days and times for the Certified Scrum Master class, in order to work with any schedule constraints. His class was a wealth of knowledge, fun, (Brett adds lots of fun humor to the class) interactive, and did he a great job in preparing me for my test. Brett has designed his on-line course so that you don’t get bored, learn and absorb a huge amount of information in a short time, and had a great mix of different way to interact and provide knowledge-sharing. I found that the time flew by, and I loved this class. Thanks Brett!” —Deb Brannan, Project Manager, Wells Fargo

⭐⭐⭐⭐⭐ “Brett’s course was very engaging and insightful. He set us up for success in passing the CSM exam and gave us valuable insights in CSM best practices as well as shared details about the ecosystem within the Agile mindset.” —Terry Shea, Director of Customer Experience, SCAN Health Plan

⭐⭐⭐⭐⭐ “Great content and a really good explanation about Scrum” —Anonymous

Click here for more reviews

What is this course about and who can take it?

Our Certified ScrumMaster (CSM) course is a live online class via Zoom, run by Brett Palmer. It provides a comprehensive understanding of Agile & Scrum from a Scrum Master's point of view. We welcome all participants, irrespective of their experience or background. We ensure to clarify all industry jargon, enabling you to understand Scrum better and apply it both in and beyond IT.

What's the process for registration and cancellation?

Please register using a credit card on the course registration page. For group sign-ups, email hello@brettpalmer.com. Cancel or transfer at no extra cost before the class starts by emailing the same address. If the instructor cancels or you opt out, expect a refund within seven business days; your bank might need extra days to reflect it. Arriving over 30 minutes late or missing part of the class could result in registration loss or certification ineligibility. Join the Zoom call early on the first day. The second day might run up to 30 minutes longer due to the Scrum simulation, so please plan accordingly.

Can I pay in installments?

Yes, please email hello@brettpalmer.com.

What are the technical requirements?

You can find all technical details for the course at https://www.brettpalmer.com/technical-requirements/.

Can you explain the CSM exam process, cost, and preparation strategies?

Once you've actively participated in our live online course, we forward your details to the Scrum Alliance, which will send you an exam link. The exam consists of 50 multiple-choice questions, with a pass mark of 74% (37 correct answers). It should be completed within 60 minutes and within 90 days of receiving the link. You can take the exam from anywhere and at any time as it's online and on-demand.

For preparation, active participation during the course is essential. Post-course, review the provided materials and study the following resources:

2020 Scrum Guide at https://www.scrumguides.org
Agile Manifesto 4 Values at https://agilemanifesto.org
Agile Manifesto 12 Principles at https://agilemanifesto.org/principles.html

What materials are provided for this course?

We provide downloadable materials during the course, which are not available before the class.

How are breaks managed during the course?

Yes, we incorporate short breaks throughout the course, along with a longer lunch break for full-day courses.

Is there a Money-Back Guarantee?

Yes, we offer a Money-Back Guarantee. If you're not satisfied with the course quality, email us before we send your details to the Scrum Alliance for certification at the end of your course. We're committed to delivering high-quality courses that you'd happily recommend to others.

Certified ScrumMaster (CSM) - 20231220