Certified ScrumMaster (CSM) - 20210602 - MATRIX Client

WHAT IT MEANS TO BE A SCRUMMASTER
In this Certified ScrumMaster (CSM) Instructor-Led Live Online Course you will be immersed in the world of Agile & Scrum.
- Do you want to pass your CSM exam on the first try?
- Do you want an instructor who has actual hands-on experience?
- Do you want an instructor with deep knowledge of Scrum?
- Do you want a lively instructor who doesn't read off Powerpoint?
- Would you like to become part of a supportive Agile community?
MYTH: SCRUM IS NOT EFFICIENT!
In our Certified ScrumMaster (CSM) course, we throw back the curtain on a bunch of Scrum myths you may not have realized.
Question: If Scrum is NOT efficient, then why do organizations want to implement it?
Answer: Scrum is not efficient. It is effective. We will discuss this element in greater depth in class.
IMPLEMENTING SCRUM CAN BE CHALLENGING
As human beings, we show up to work as human beings — flawed and full of thwarted intentions, unresolved communications, and dysfunctional ways of being that impact our ability to effectively lead others in change. When organizations implement Scrum, they often ignore the human element which leads to greater dysfunction.
We are unique from other trainers because we teach Scrum through a context of what it means to be human. This perspective encompasses a compassionate view of who we are as human beings. And it matters.
LEARN REAL WORLD APPLICATION
In this course, you will learn…
- 3 key metrics every Scrum Team needs to be tracking
- 4 approaches for coaching a Scrum Team on accountability
- 5 critical mistakes that will wreck your Scrum
- 6 things to watch out for in a Scrum Master job description
- 7 ways to increase your chances of landing a great Scrum Master job
- 8 questions to ask that reveal a Scrum Team's true performance
...and more!
*Plus, our course meets all the Scrum Alliance learning objectives.
WE UNDERSTAND YOUR CHALLENGES
Have you considered the following questions...
- Is your organizational culture not compatible with Agile?
- Are there communication challenges/alignment issues?
- Is there an unclear direction?
- Is there a lack of leadership?
- Is there a lack of trust?
- Are there conflicting, overlapping initiatives and priorities?
- Are there resource/people constraints?
- Do you feel like your projects are "doomed from the start?"
We go beyond just only teaching Scrum basics in this course. Learn effective strategies for navigating Scrum pitfalls in the real world.
We'll give you the steps you need to take to begin adopting Scrum at your organization.
We'll reveal every tip and trick we know.
This is our life's work. We take it extremely seriously. We really do love this stuff.
YOUR INSTRUCTOR: BRETT PALMER
Brett Palmer is an enterprise agile coach and trainer with more than 20 years of experience with business process improvement & re-engineering in technology, finance, manufacturing, healthcare, & entertainment, with a focus on end user training & product adoption. He has developed award-winning online and instructor-led training solutions, and managed systems development, implementation, release coordination and deployments with globally-distributed teams.
Previously coming from a traditional project management background, Brett is now a certified agile coach through ICAgile and leverages his background in Organization and Relationship Systems Coaching (ORSC) when helping teams and enterprises navigate organizational change to lean-agile approaches.
Brett has the following certifications:
- Certified Scrum Trainer (CST)
- Project Management Professional (PMP)
- PMI Agile Certified Practitioner (PMI-ACP)
- Accredited Kanban Trainer (AKT)
- XSCALE Business Agility Practitioner (XBA)
- Certified Agile Leader (CAL1)
- SAFe Program Consultant (SPC & SPC4)
- Large-Scale Scrum (LeSS) Certified Practitioner
- ICAgile Certified Professional – Agile Coaching (ICP-ACC)
- ICAgile Certified Professional – Agile Team Facilitation (ICP-ATF)
- Certified Scrum Professional (CSP)
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Developer (CSD)
- Advanced Certified Scrum Developer (A-CSD)
- Certified Trainer of Training from the Back of the Room.
Brett is a founding co-organizer of Agile Coach Camp US West & heard regularly on the AgileCoffee.com podcasts and is a featured speaker & facilitator at Agile Alliance and Scrum Alliance conferences. Brett lives in Orange County, CA and spends his spare time at the beach, hiking trails, and composing piano music.
WHY TAKE YOUR CSM TRAINING WITH BRETT

We Guarantee You Will Pass Your Scrum Exam — Our Exclusive Scrum Exam Simulator will give you the confidence to pass the Scrum Exam. If you don't pass your exam on the first try, Brett and his team will pay any retake fees and personally work one on one with you until you pass.
Real-World Success with Scrum — Brett and his team are veteran agile coaches who have cut their teeth doing years of complex project work and make it a point to stay in touch with current work through coaching. Our students get straight talk.
World-Class Training with our Master Scrum Trainer — Brett is a passionate educator who will ensure your understanding of the concepts and will guide you on integrating Scrum into your workplace.
Engaging & Fun — Our high-energy courses are engineered based on adult learning theory and brain science. We keep the PowerPoint slides to a minimum and prefer to have short interactive activities and small group assignments that reinforce the concepts.
YOU WILL ALSO RECEIVE...
Brett Palmer & Associates Certified ScrumMaster (CSM) Training Workbook — this downloadable reference guide will be your resource during the workshop and an invaluable reference after the formal coursework has been completed.
Agile Gathering Network Membership — You will be given access to the Agile Gathering Network, regularly scheduled conference calls with Brett and other Agile professionals which are designed educate and keep you current.
OUR SCRUM EXAM SIMULATOR NEVER GIVES THE SAME TEST TWICE!
You will also receive access to our exclusive Scrum Exam Simulator which randomly pulls from a bank of questions written by our experts to test your knowledge of Scrum. These questions are designed to be more difficult than the real exam so you will be fully prepared to pass your test the first time!
Screenshot from our exclusive Scrum Exam Simulator
“Brett was an incredible instructor! He is extremely knowledgeable and well versed on Scrum. He has a wide variety of available dates, days, and times for the Certified Scrum Master class, in order to work with any schedule constraints. His class was a wealth of knowledge, fun, (Brett adds lots of fun humor to the class) interactive, and he did a great job in preparing me for my test. Brett has designed his on-line course so that you don’t get bored, learn, and absorb a huge amount of information in a short time, and have a great mix of different ways to interact and provide knowledge-sharing. I found that the time flew by, and I loved this class. Thanks Brett!”
-Deb Brannan, Project Manager, Wells Fargo
“Brett is a high energy, positive, well-experienced, and highly credentialed instructor for the Certified Scrum Master course. The instruction, course content, including the quizzes, are very effective in teaching the Scrum/Agile mindset and framework. I expect that most attendees will have no problems at all passing the certification exam on the first try! Highly recommended!”
-David Pauley, Managing Director, DAP Consulting LLC
“Brett’s course was very engaging and insightful. He set us up for success in passing the CSM exam and gave us valuable insights in CSM best practices as well as shared details about the ecosystem within the Agile mindset.”
-Terry Shea, Director Of Customer Experience, SCAN Health Plan

Instructors
Brett Palmer
Contact us
- Brett Palmer
- he••••o@bre••••r.com
Classifications
Categories
- All
- CSM All
- CSM Weekday